HRD Corp Claimable Courses

Enquiries for these training and short courses, please email to

No. Course Title Course Introduction
1. English Writing Skills

(Training program No : 1000198559)

This course helps you refine and strengthen your writing skills and enables you to express yourself clearly and beautifully. The course teaches best practices students and professionals must know to create effective writing, including emails, and reports. At the end of this programme, participants will be able to:

• Practice the qualities of professional writing style, such as sentence conciseness, clarity, accuracy, avoiding wordiness, coherence and transitional devices.
• Revise and edit effectively all assignments.
• Organise ideas and conclusions coherently when writing.
• Expand range of language when writing official documents.
• Gain practical written communication skills to improve engagement with various stakeholders.

2. Effective Communication Skills

(Training program No : 1000198736)

The power of your presentation skills often determines the success or failure of your proposal. This training combined with established practices greatly enhances your presentation competency. You master the art of charming your audience and presenting your ideas with assurance. In this course, the staff will learn how to overcome, and use problems to their advantage in order to give maximum impact with presentations. They will also learn a series of techniques through practical activities to develop presenting skills and enhance confidence to expand the potential of the individual.
3. Personality Types in Organizations

(Training program No : 10001107462)

This programme focuses on a model of psychological type theory to explain the normal differences between healthy people.  Developed by a Swiss psychiatrist, Type Theory gives participants insight into how and why people approach and understand the world in such different ways.  Participants will be introduced to different personality preferences and they will delight in recognising these in their own lives, the gifts each preference brings, and the blind spots if they are ignored.  Participants will understand their own preferences, the way they see the world, how they make decisions, and in turn, understand how other types look at life in ways that are different from their own.  Mastering the basics in personality types will increase value to the working environment, working relationships, productivity and team morale, in addition to personal quality of life outside of the work environment
4. Counseling skills for the Workplace

(Training program No : 10001108672)

This programme provides a background for individuals to learn the basics of counselling skills through learning about stress and stressors, coping mechanisms, the art and skill of non-judgmental listening, and when to seek further assistance should situations deteriorate.  Mental health has been on the forefront of debilitating illness affecting millions and costing the economy even more.  From absenteeism due to poor or deteriorating mental health to presenteeism, working while mentally unwell; the mental wellbeing of employees is more important now than ever.  Mastering the basics in counselling for the workplace will increase value to the working environment, working relationships, productivity and team morale, in addition to personal quality of life outside of the work environment.
5. Safeguarding Mental Health in the workplace

(Training program No : 10001106982)

This programme focuses on the emerging rise in mental health issues in the work place and the associated costs.   Participants will learn about the difference between mental health and mental illness.  The most common mental illnesses are highlighted along with its causes and prognosis.  The programme will also highlight safeguarding employee mental health well being to nurture a healthy workforce.  Psychological theories will be used to help participants develop insights into their personalities and resilience factors, personal stress management, coping and developing work life balance.  Mastering the basics in personality types will increase value to the working environment, working relationships, productivity and team morale, in addition to personal quality of life outside of the work environment.
6. People Oriented Services

(Training program No : 10001137364)

This programme focuses on placing customers at the forefront of businesses, and teaches front liners how to make the customer their top priority.  The programme will teach front liners how to communicate by listening, seek customer feedback, deal with angry or dissatisfied customer and build the type of relationship that will provide lasting positive experiences.
7. CCNA 1 – Introduction to Network (ITN)

(Training program No : 10001113801)

The first course in the CCNA curriculum introduces the architectures, models, protocols, and networking elements that connect users, devices, applications and data through the Internet and across modern computer networks – including IP addressing and Ethernet fundamentals. By the end of the course, students can build simple local area networks (LAN) that integrate IP addressing schemes, foundational network security, and perform basic configurations for routers and switches.
8. CCNA 2- Switching, Routing, Wireless Essentials (SRWE)

(Training program No : 10001113340)

The second course in the CCNA curriculum focuses on switching technologies and router operations that support small-to-medium business networks and includes wireless local area networks (WLAN) and security concepts. Students learn key switching and routing concepts. They can perform basic network configuration and troubleshooting, identify and mitigate LAN security threats, and configure and secure a basic WLAN.
9. CCNA 3- Enterprise Networking, Security and Automation (ENSA)

(Training program No : 10001113797)

The third CCNA course describes the architectures and considerations related to designing, securing, operating, and troubleshooting enterprise networks – including wide area network (WAN) technologies & quality of service (QoS) mechanisms for secure remote access, along with software-defined networking, virtualization, & automation concepts supporting network digitization. Students gain skills to configure and troubleshoot enterprise networks, and learn to identify and protect against cybersecurity threats. They are introduced to network management tools and learn key concepts of software-defined networking, including controller-based architectures and how application programming interfaces (APIs) enable network automation.
10. Remote Sensing Application

(Training program No : 10001104382)

This course introduces the basic principles of remote sensing technology, the generic processing framework, and remote sensing data handling via illustration with applications. At the end of the course, the participants will be able to understand the way remote sensing images are captured and derive the remotely sensed products for a selected application on demand.
11. Geo-Information (GIS) Data Analytics

(Training program No : 10001104381)

This course firstly provides a clear overview of Geo-information Technology and how it becomes essential in today daily life. Secondly, variety of handy practical sessions will be introduced from the basic to advanced levels using real-world case studies. At the end of the courses, the participants will be equipped with GIS data analytics skills ready to work in relevant industries.
12. Bioactive from Agri-food wastes: from Waste to Wealth

(Training program No : 10001137075)

This course provides an insight of the sustainable utilization of agri-food waste and by-products for value added products. The potential of valorisation of agri-food wastes and their by product into nutraceutical or pharmaceuticals by focusing on the extraction of bioactive compounds and their respective bioactivity. The values of bioactive compounds on commonly discarded agri-food wastes will be presented. Different extraction methods and bioactive compounds recovery will also be introduced in this course.
13. Developing Critical Thinking and Problem Solving- Developing Key Competencies

(Training Program No: 10001138777)


Critical thinking is self-directed, self-disciplined, self-monitored, and self-corrected. Critical thinking involves the ability to reflect on an idea or problem, apply reason, and make logical connections between ideas. Problem solving skills help solve issues quickly and effectively. It’s one of the key skills that employers seek in job applicants, as employees with these skills tend to be self-reliant. Problem-solving skills require quickly identifying the underlying issue and implementing a solution. One can improve problem-solving skills by familiarizing oneself with common issues in professional practice and learning from more experienced employees.
14. Building a Customer Service Mindset

(Training Program No: 10001145273)

The program aims to enhance service front liners’ understanding of and attitude towards customer service practices. Providing good customer service is the key to attracting and keeping business. Front line employees play a key role in how others perceive your organisation. If your employees are passive, slow in response, lack soft skills in dealing with customers and colleagues, this is the course that they need to polish their skills and abilities to deal with common and difficult service situations. So invest in customer service training and benefit from having employees who demonstrate a customer service mindset.
15. Post Pandemic Customer Focused Strategic Leadership


(Training Program No: 10001156217)

The program aims to capitalise on leadership skills during times of uncertainty.  6 skills have been identified through research, that when mastered and used in the correct way, help leaders think strategically and navigate the unknown in the most effective way possible. By the end of this program participants will be able to understand and use the 6 skills critical in strategic leadership and apply them in the interest of improving customer service within their organization, the role of service personnel and customers, acquire a range of knowledge and skills to enhance employee-customer interactions in various service encounters.


16. Written Business English For Professionals

(Training Program No:10001233449)


This two-days course aims to equip working professionals with the skills to personalize their writing to adapt to needs of various stakeholders, in line with current business practices. Participants will be guided on the writing intricacies of various document types while being provided with hands-on practice and real time individual feedback. At the end of the workshop, you will be able to:

  • adapt writing style and content to various document types to increase engagement with internal and external stakeholders
  • define the key concepts associated with professional business writing
  • write effective business documents
  • recognise language and formatting errors when writing
  • enhance email netiquette skills


Curtin University Malaysia
CDT 250, 98009 Miri, Sarawak

Tel. No.: +6 085-630 100 (GMT +8)